NOA Course Map

 

 

Who should register

 

Awards

Programme

Roles

Responsibilities

What does it cover

(See notes on credits below

Gateway Certificate (Online)

*Anyone new to an outsourcing role or a role that is impacted by outsourcing

*Anyone who wants to undertake the Foundation Certificate

Contributing to Supplier / Client relationships; Contributing to transitioning of  outsourcing; business development; financial control; HR and training; IT; Communications

*An overview of key terms and concepts used in outsourcing / shared services.

*Key principles of outsource contracts

*Intro. to the outsourcing Life Cycle

NOA Gateway Certificate

(not university accredited)

Foundations of Outsourcing

(Leading to optional Foundation  Certificate)

Individuals whose roles are in an outsourcing / shared services context or are   impacted by outsourcing / shared services activity

Contributing to Supplier / Client relationships; Contributing to transitioning of outsourcing; business development; financial control; HR and training; IT; Communications

*NOA Life Cycle: outsourcing relationship management; strategic leadership; relationship engagement; transition change

*Choosing sourcing strategies

*Relationship management

NOA Foundation Certificate in Outsourcing accredited at 20 credits at level 4

Four non-consecutive workshops, with optional work-based certification programme.

Professional Certificate

Individuals whose roles are in an outsourcing / shared services context

Leading   contribution to or management of: Supplier / Client relationships; transitioning of outsourcing; business development; financial control; HR and training; IT; Communications

Participants undertake a work based project that demonstrates their outsourcing ability.

NOA Professional Certificate in Outsourcing Practice (CertNOA) accredited at 60 credits at level 4 (incl. credits from Foundation / Certificate courses)

Diploma

Anyone in a leadership or management role operating in an outsourcing context

Will include: Directors and Heads of operational functions; Business Development managers / executives; Programme managers; A/c executives

Leadership / Development of outsourcing strategy from either provider or user perspective

Management of supplier selection process; business development

Transition management / change process

Supplier / Client Relationship Management

Using the NOA Life Cycle participants review their own current outsourcing practice and undertake to research into areas of their own choosing that are relevant to their own outsourcing / shared services practice

NOA Diploma in Strategic Global Outsourcing (DipNOA) accredited at 60 level 7 credits

Learning Credits

Programmes are accredited by Middlesex University using the credit system described in the "Framework for Higher Education Qualifications"

·        Level 7 is post graduate level.   At Middlesex a full masters degree requires a minimum of 150   credits at this level plus 30 credits at level 6

·        Level 4 is an undergraduate degree level.   Typically a full honours degree at Middlesex University requires at least 140 level 4 credits plus 100 credits at level 5 and 120 credits at level 6 (360 credits in total)